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This page contains Trade Partner numbers to contact for startups, emergency service numbers and additional information deemed important. An emergency is defined as a situation that is taking away from the comfort of your home and will cause more damage if not taken care of promptly. It is our policy that all service we consider to be an emergency will be controlled within 48-hours.

Our Trade Partners

Pest Control
Master ExterminatorsMaster Exterminators
224 Old Elizabethtown Road
Fayetteville, NC 28306

Termites are the only insect treated against in your home.            You must call to extend your termite coverage before your warranty expires. Master Exterminators offers a variety of ways to protect against household pests such as ants, cockroaches, silverfish and other bothersome insects.

Southern Pride Electrical IncSouthern Pride Electrical

Parnell Electric
910-237-2751  Please text your emergency concern to this number

Please remember the re-setting of tripped circuit breaks is not covered under warranty. Please reset if needed. Smoke detectors are electrical and require having the battery replaced every 6 months. Phone jacks and door bells are electrical also.


Brocato Plumbing
910-624-6693  Please call or text your emergency concern to this number

Dell Haire Plumbing
910-429-9939  Please call your emergency concern to this number

Make a plumbing warranty claim if you experience no hot water, disposal problems, problems with the toilets running, sewer smells around the toilet, or leaking faucets or sinks.
Stopped up toilets due to foreign objects, excess toilet paper or feminine products, are not covered under warranty.

Heating & Air
Carolina Comfort AirCarolina Comfort Air
5215 US 70 Bus W
Clayton, NC 27520

Recommended to change all filters every 30-days and set thermostat and leave it along for best performance and lower power bill. Filters can be purchased at most improvement stores, grocery stores and Wal-Mart.

Alarm System
Gill Security Systems Inc.
818 Ramsey Street
Fayetteville, NC 28301

Your alarm is turned on. Monitoring is available by contacting GILL directly. Do not void your warranty by having another alarm company change the equipment originally installed by GILL.

Electric or Gas Fireplace
Carolina Comfort Air
919-550-7711Carolina Comfort Air

If your house has gas logs in the fireplace, you will need to schedule testing and lighting. Please allow 2 weeks. You must have a propane tank delivered and filled before your appointment. If your house is equipped with natural Gas, then a propane tank is not required.

Other Participating Trade Partners

Tri City Insualtion and Building Products

Helpful Information – Utilities

City of Raeford                        910-875-8161

City of Sanford                        919-775-8215

Eastover Sanitary District        910-229-3716

Harnett County PU                  910-893-7575

Hoke Co Utilities                     910-875-6704

Johnston County PU               919-898-8057

Lee County Water                   919-775-8215

Moore County PU                   910-947-6315

PWC                                        910-483-1382

Town of Aberdeen                  910-944-1115

Central Electric                       800-446-7752

Duke Energy Progress            800-452-2777

Lumbee River Electric             910-843-4131

Progress Energy                     800-452-2777

South River Electric                910-483-1010

Piedmont Natural Gas            1-800-752-7504

Gibson Oil                               910-462-2155

McNeil Oil                               910-944-2329

Spectrum Cable                      877-487-2085

CenturyLink                             888-723-8010

Wind Stream                           800-347-1991

Direct TV                                 877-863-4558

DISH Network                         855-471-8007

Trash Services
These are just recommendations, you may contact any company of your choice.
Don’s Trash (Harnett County) 910-893-6873 or Bill’s Trash (Harnett County) 919-498-2122
Rob’s Trash (Hoke County) 910-848-0889 (or) AOK (Hoke County) 910-848-2657
Waste Management (City of Fayetteville) 910-488-2827
Southview Sanitation (Cumberland County) 910-424-7007
Carthage Public Works (Moore County) 910-947-5041