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This page contains Trade Partner numbers to contact for startups, emergency service numbers and additional information deemed important. An emergency is defined as a situation that is taking away from the comfort of your home and will cause more damage if not taken care of promptly. It is our policy that all service we consider to be an emergency will be controlled within 48-hours.
Our Trade Partners
Pest Control
Master Exterminators
224 Old Elizabethtown Road
Fayetteville, NC 28306
910-425-1465
Termites are the only insect treated against in your home. You must call to extend your termite coverage before your warranty expires. Master Exterminators offers a variety of ways to protect against household pests such as ants, cockroaches, silverfish and other bothersome insects.
Electrical
Southern Pride Electrical
919-750-9436
Parnell Electric
910-237-2751 Please text your emergency concern to this number
Please remember the re-setting of tripped circuit breaks is not covered under warranty. Please reset if needed. Smoke detectors are electrical and require having the battery replaced every 6 months. Phone jacks and door bells are electrical also.
Plumbing
Brocato Plumbing
910-624-6693 Please call or text your emergency concern to this number
Dell Haire Plumbing
910-429-9939 Please call your emergency concern to this number
Make a plumbing warranty claim if you experience no hot water, disposal problems, problems with the toilets running, sewer smells around the toilet, or leaking faucets or sinks.
Stopped up toilets due to foreign objects, excess toilet paper or feminine products, are not covered under warranty.
Heating & Air
Carolina Comfort Air
5215 US 70 Bus W
Clayton, NC 27520
919-550-7711
Recommended to change all filters every 30-days and set thermostat and leave it along for best performance and lower power bill. Filters can be purchased at most improvement stores, grocery stores and Wal-Mart.
Alarm System
Gill Security Systems Inc.
818 Ramsey Street
Fayetteville, NC 28301
910-433-2868
Your alarm is turned on. Monitoring is available by contacting GILL directly. Do not void your warranty by having another alarm company change the equipment originally installed by GILL.
Electric or Gas Fireplace
Fireside
919-893-7525
or
Carolina Comfort Air
919-550-7711
If your house has gas logs in the fireplace, you will need to schedule testing and lighting. Please allow 2 weeks. You must have a propane tank delivered and filled before your appointment. If your house is equipped with natural Gas, then a propane tank is not required.
Other Participating Trade Partners
Helpful Information – Utilities
City of Raeford 910-875-8161
City of Sanford 919-775-8215
Eastover Sanitary District 910-229-3716
Harnett County PU 910-893-7575
Hoke Co Utilities 910-875-6704
Johnston County PU 919-898-8057
Lee County Water 919-775-8215
Moore County PU 910-947-6315
PWC 910-483-1382
Town of Aberdeen 910-944-1115
Central Electric 800-446-7752
Duke Energy Progress 800-452-2777
Lumbee River Electric 910-843-4131
Progress Energy 800-452-2777
South River Electric 910-483-1010
Piedmont Natural Gas 1-800-752-7504
Gibson Oil 910-462-2155
McNeil Oil 910-944-2329
Spectrum Cable 877-487-2085
CenturyLink 888-723-8010
Wind Stream 800-347-1991
Direct TV 877-863-4558
DISH Network 855-471-8007
Trash Services
These are just recommendations, you may contact any company of your choice.
Don’s Trash (Harnett County) 910-893-6873 or Bill’s Trash (Harnett County) 919-498-2122
Rob’s Trash (Hoke County) 910-848-0889 (or) AOK (Hoke County) 910-848-2657
Waste Management (City of Fayetteville) 910-488-2827
Southview Sanitation (Cumberland County) 910-424-7007
Carthage Public Works (Moore County) 910-947-5041