This page contains Trade Partner numbers to contact for startups, emergency service numbers and additional information deemed important. An emergency is defined as a situation that is taking away from the comfort of your home and will cause more damage if not taken care of promptly. It is our policy that all service we consider to be an emergency will be controlled within 48-hours.

Our Trade Partners

Pest Control
Master ExterminatorsMaster Exterminators
224 Old Elizabethtown Road
Fayetteville, NC 28306

Termites are the only insect treated against in your home. You must call to extend your termite coverage before your warranty expires. Master Exterminators offers a variety of ways to protect against household pests such as ants, cockroaches, silverfish and other bothersome insects.

Southern Pride Electrical IncSouthern Pride Electrical

Parnell Electric
910-237-2751  Please text your emergency concern to this number

Please remember the re-setting of tripped circuit breaks is not covered under warranty. Please reset if needed. Smoke detectors are electrical and require having the battery replaced every 6 months. Phone jacks and door bells are electrical also.


Glover Contract Plumbing
919-868-0959   Please text your emergency concern to this number

Make a plumbing warranty claim if you experience no hot water, disposal problems, problems with the toilets running, sewer smells around the toilet, or leaking faucets or sinks.
Stopped up toilets due to foreign objects, excess toilet paper or feminine products, are not covered under warranty.

Heating & Air
Carolina Comfort AirCarolina Comfort Air
5215 US 70 Bus W
Clayton, NC 27520

Recommended to change all filters every 30-days and set thermostat and leave it along for best performance and lower power bill. Filters can be purchased at most improvement stores, grocery stores and Wal-Mart.

Alarm System

Gill Security Systems Inc.
818 Ramsey Street
Fayetteville, NC 28301

Your alarm is turned on. Monitoring is available by contacting GILL directly. Do not void your warranty by having another alarm company change the equipment originally installed by GILL.

Gas or Electric Fireplace
Carolina Comfort Air

If your house has gas logs in the fireplace, you will need to schedule testing and lighting. Please allow 2 weeks. You must have a propane tank delivered and filled before your appointment. If your house is equipped with natural Gas, then a propane tank is not required.

Other Participating Trade Partners

Tri City Insualtion and Building Products

Helpful Information

Central Electric 800-446-7752 Power
Moore County PU 910-947-6315 Water (Union Place)
City of Raeford 910-875-8161 Water/Sewer
Duke Energy 800-452-2777 Power (Union Place)
Lumbee River Electric 910-843-4131 Power
Hoke Co Utilities 910-875-6704 Water/Sewer
Progress Energy 800-452-2777 Power
PWC 910-483-1382 Water/Sewer/Power
South River Electric 910-483-1010 Power
Harnett County PU 910-893-7575 Water/Sewer/Power
Piedmont Natural Gas 1-800-752-7504
Time Warner Cable 910-864-3935 Cable
CenturyLink 888-723-8010 Phone/Internet
Direct TV 877-863-4558 TV
DISH Network 855-471-8007 TV

Trash Services
These are just recommendations, you may contact any company of your choice.
Don’s Trash (Harnett County) 910-893-6873 or Bill’s Trash (Harnett County) 919-498-2122
Rob’s Trash (Hoke County) 910-848-0889 (or) AOK (Hoke County) 910-848-2657
Waste Management (City of Fayetteville) 910-488-2827
Southview Sanitation (Cumberland County) 910-424-7007
Carthage Public Works (Moore County) 910-947-5041